Active Listening 100 Level

In the 100-level course, you'll gain foundational knowledge by exploring essential concepts and terminology. You'll learn about Active Listening in the context of work by watching "The Importance of Active Listening", followed by identifying different methods and techniques in the "Developing Active Listening" video. You'll also explore "What Gets in the Way of Active Listening" and finish by learning strategies for listening well in "Maintaining Your Listening Focus".